To request a return a RMA ticket (Return Merchandise Authorisation) is assigned to each customer who requests it.
To get your number back, you can make your claim within 14 days of receipt of your package by phone at 0033328040798 from 9am to 18pm, by mail at the following address: firstname.lastname@example.org or your order history . For all inquiries thank you attach your customer number or invoice number.
Our email response will include the return authorization (RMA). Warning no returns will be accepted freight collect. The equipment must be returned in its original packaging with manuals and accessories, and must not have been modified.